• Where is my Order?

    If you log in to “My Account”, you’ll be able to find all the tracking information and recent updates. We’ll also send you emails at key points pre-delivery to notify you of the updates.

  • I haven’t received an order confirmation email

    Please check your “Junk” box, sometimes they end up there! You can also log in to “My Account” to see the confirmation and check the status of your order and delivery info.

  • I haven't received all my order

    If you can please check your email confirming its “On its Way”.  Sometimes it’s the case that the other part of your is coming separately. You can also check by logging into “My Account” and seeing the status of delivery.

  • Can I get my order quicker?

    We manufacture our products as they get ordered. We do this to ensure we can quality check the furniture and give you the best, for less.

  • How can I track the progress of my order?

    If you log into “My Account”, you’ll be able to see the tracking information and status of your order.  You’ll also receive emails throughout the “pre-delivery stage” which will inform you of the updates.